Refund Policy

Last updated: September 6, 2026

Renewal Tracker's core features (tracking renewal items, in-app and tray notifications, and daily email reminders) are free to use, with no payment required and no free trial to keep track of. This policy covers the optional one-time $20 payment that unlocks unlimited tracked items for life.

1. 7-day money-back guarantee

If you're not happy with your purchase for any reason, email us within 7 days of buying and we'll refund you in full. We won't ask you to justify the request in detail. We'd genuinely appreciate knowing why, since it helps us improve the app, but sharing a reason is never a condition of getting your money back.

2. What this policy covers

This policy applies to the one-time lifetime-access purchase only. Since Renewal Tracker has no subscription and no recurring charge, there's no ongoing billing to cancel. A refund simply reverses the single payment you made. This policy does not cover dissatisfaction with a future paid offering (such as a possible AI-powered feature described in our Terms & Conditions) that is separate from this purchase; that offering, if it ever exists, would come with its own terms.

3. How to request a refund

Email support@pablochtech.com with the email address you purchased with and, if you have it, your Gumroad order or receipt number. We aim to review and approve straightforward requests within a few business days.

4. How refunds are paid

Refunds are issued back through Gumroad, the payment processor that handled your original purchase, to your original payment method. Once we approve a refund, Gumroad's own processing times apply for the funds to reach you. This is outside our direct control, but is typically quick.

5. What happens after a refund

Once a refund is issued, your account reverts to the free tier limits (currently 5 active tracked items). Any items you'd already saved beyond that limit stay safely in your account (nothing is deleted), but you won't be able to add new items until you're back within the free limit, or purchase lifetime access again.

6. Duplicate or accidental charges

If you were charged more than once by mistake (for example, a double-click during checkout), email us with both receipt numbers and we'll refund the duplicate immediately, no 7-day window needed for a clear billing error like this.

7. Chargebacks

If something's wrong with your purchase, please email us before filing a chargeback with your bank or card issuer. We're generally faster to resolve things directly, and a chargeback can result in your account being suspended while the dispute is investigated by the payment network, something a quick email to us avoids entirely.

8. After the 7-day window

Requests made after 7 days are considered on a case-by-case basis. Email us and explain the situation, and we'll do our best to find a fair outcome. Since this is a one-time payment rather than a recurring subscription, there's no ongoing charge to worry about stopping either way.

9. Contact

Questions about a purchase or a refund? Email support@pablochtech.com. We handle these ourselves and read every message.